Systems Agency & Sales
Agency Platform

PRO360 OneAgency

The agency performance platform for takaful and insurance distribution — planning, leads, activity, leadership and academy in one system.

Best forTakaful & insurance
BenchmarksMDRT · COT · TOT
PortalsAdvisor to AM
Advisor plan — Full yearNurul Ain · on track to MDRT
MDRT
AFYC YTDRM 248k64% pledge
Closing41%Ratio
Persistency94%13-mth
Calls/day3From plan
See it in action

Your agency, in one view

app.pro360.technology/oneagency
PRO360 OneAgency advisor dashboard — production, pledges and marching orders
What it does

Most agencies plan a number. This plans the day that hits it.

OneAgency works one pledged AFYC number all the way down to calls-per-day — through case mix, closing ratio, call ratio and the local seasonality — then reforecasts it against what actually happened.

The planning engine

One AFYC pledge, benchmarked to MDRT/COT/TOT, becomes appointments and calls per day — every ratio advisor-keyed.

MAPA for leaders

Production = Manpower × %Active × Productivity × Average case size — the model names the weakest factor and the ringgit upside.

Persistency counts

Only business that stays in force counts — 13- and 25-month retention tracked by advisor, product and reason.

What's Inside

Everything it does, in one place

The features you'd expect — and the local details most systems skip.

Lead CRM

Decaying-lead scoring, routing rules and duplicate detection that strips bin/binti/a-l/a-p.

Case lifecycle

Submitted → underwriting → issued → in force, with NTU/lapsed fallout and a requirements checklist.

Recruitment pipeline

Prospect → career talk → exam → contracted, with a 90-day onboarding checklist.

Academy

Meetings with minutes, training programmes with certificates, and development linked to the plan.

Activity points

A weighted weekly scoring grid for calls, appointments, cases and coaching.

Live data via API

Production and case status pulled from the principal, on a per-agency isolated database.

Built for Malaysia

The takaful reality, modelled properly

Malaysian seasonality, the MDRT ladder, and the persistency the principal actually judges an agency on.

Takaful seasonality

A local monthly index that redistributes a mid-year starter's pledge correctly.

MDRT / COT / TOT

Pledge against the qualifier that matters, or key in your own number.

Working calendar

Raya, school holidays and umrah breaks shape the required calls-per-day.

Per-agency isolation

Row-level security scopes every number to the right advisor and leader.

See PRO360 OneAgency for yourself

Book a walkthrough and we'll show you the real system with sample data — not a slide deck.

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